If you "accept", we will apply cookies in addition to those required for technical reasons (including third-party supplier cookies), in order to provide you with a user-friendly service, and to further improve our services and customize them more precisely to your requirements. You can withdraw your consent at any time here. Cookies required for technical reasons will be applied even if you do not "accept".

CLAAS also uses "Google Analytics" to track your user activity. Google processes the data on your use of the service to provide CLAAS with anonymous statistics on user behaviour. Google also uses your data for its own purposes as required (e.g. profiling), and combines your data with data from other sources. Google stores your data, in some cases outside the European Union, e.g. in the USA, with data storage by Google LLC. Both Google and state authorities have access to the data.

See our privacy policy for further information.


Privacy Policy

CLAAS is committed to protecting your privacy and safeguarding your personal data. We want you to know when we collect what kind of data about you and how we make use of such data. We have technical and administrative procedures in place to ensure that we comply with data protection rules and regulations and that this includes any external service providers working for us.


Personal Data

Personal data is information that can be used to determine your identity. This includes your name, address, postal address, and telephone number. It does not include information which is not linked to your identity (e.g. user statistics for our online services). Basically speaking you may use our online services without disclosing your identity.

However, if you wish to purchase products or would like to set up a customer account, we will request your name and other personal information. It is entirely up to you whether you enter this data. For certain actions, e.g. ordering goods, some information is obligatory. You can recognise obligatory details by the fact that they are marked with an asterisk as “required fields”. If other details are requested and not marked as “required fields”, then these are voluntary details.


Storage and Processing of Personal Data

Your personal information is stored on dedicated and secure servers. We have technical and administrative protection measures in place to protect your data against loss, deletion, access, alteration or dissemination by unauthorised persons. Access to your data is limited to only a few authorised individuals. These are responsible for providing technical, commercial, or administrative support to the servers. Despite regular controls it is, however, impossible to guarantee complete protection against all threats.

The personal information you provide is transmitted via the internet in encrypted form. We use SSL (Secure Socket Layer) encryption for such data transmission.

When you access our site, data is stored on our servers for security reasons (for example, IP address, date, time, and pages viewed). Such data may possibly enable individual users to be identified. However, we do not use the IP address to identify users. We may nevertheless use stored IP addresses for the purpose of (anonymous) statistical analyses. In addition, the details of your IP address and other information may be used to prevent their fraudulent use (fraud prevention).


Disclosure of Personal Information to Third Parties

We only use your personal data collected during the ordering process within our own company and our associated companies and when dealing with companies charged with processing orders. Otherwise we will not disclose your data to third parties without your express permission and especially not for advertising purposes. In as far as we are required to do so by law or due to a court ruling, we will disclose your data to entitled persons.



Our newsletter informs users about new and special offers per e mail at regular intervals. This newsletter is sent either in English or German, as requested.

It is only sent to users who have expressly subscribed to the newsletter service. Your e mail address is not added to the newsletter distribution list until the confirmation link sent via e-mail after ordering is used. The data requested for this purpose includes your e mail address, form of address, title, first name, and last name. This data is only used to correctly address the recipient. If your postal address is also voluntarily provided, we may possibly use this to provide additional information by post.

No other use of the data provided in subscribing to the newsletter shall be made.

You may revoke your consent with effect for the future at any time by unsubscribing from the Newsletter.


You may choose to register for the purpose of using our webpages. Registration has the benefit of allowing you to place orders without having to enter your personal data anew on every occasion. Registering requires, among other data, your e mail address and a self-chosen password. both of these are required subsequently each time you log in.

Other information about you, including your postal address, is already collected when you register for subsequent use of our website in connection with processing your orders. No other use of such data will be made.


Use of Cookies

Our website uses cookies. Cookies are small text files stored on your computer by your web browser. Cookies often only help to make a website more user-friendly and efficient. For example, cookies are required for technical reasons when using the shopping basket.

Most of the cookies we use are so-called “session cookies” which are deleted when you close your browser. In addition, there are several long-term cookies by which we can recognise you as a previous visitor.

Most web browsers are set to automatically accept cookies. However, you may deactivate cookie storing or configure your web browser to inform you whenever cookies are seeking to be stored. If you restrict the storage of cookies, certain functions of our webpages may no longer be accessible.


Web Tracking

Our website uses systems provided by Webtrends Inc., 851 SW 6th Ave. Suite 1600, Portland, Oregon 97204, USA (www.webtrends.com), enabling analysis of the use of our website. We use the collected information for marketing and optimisation purposes.

Webtrends, as an American company, has joined the Safe Harbor System in order to ensure a level of data protection comparable to the European model. When you visit our website, Webtrends collects and analyses information provided by your internet browser. Data is collected via pixels (web beacons) integrated into our website and through the use of cookies. The collected data is used to generate anonymous user profiles which form the basis of web statistics. No personal identification of individual users or any linking with other data is made.

You may revoke your consent to the collection and storage of data by Webtrends at any time with future effect. To do so please use the following link: http://kb.webtrends.com/articles/Information/Opting-out-of-Tracking-Cookies-1365447872915. Confirming this link places an opt-out cookie on your computer.


Protection of Minors

Children and adolescents under 18 years of age should not provide us with any personal data without the consent of their parents or legal guardians. We do not request or collect any personal data from children nor do we disclose any such data to third parties.


Links to other Websites

Our website contains links to other websites not covered by our privacy policy. We have no control over whether their operators observe the data protection regulations.



You have the right to obtain information pertaining to your stored data, including the right to correct, block access to, or delete such data. In this case please contact our privacy policy officer.



If you require any further information, please contact our privacy policy officer. Please use the following e mail address for your enquiries: datenschutz@claas.com. We shall immediately pass on your queries.


Status as per November 2013